For the services contracted, full payment should be received by us in our Bank account minimum six weeks in advance. In case there happen to be any subsequent additions to the services contracted, payment to be made to us before commencement of services originally contracted.

Advance payment can be made through wire transfer to our bank, Bank Draft, or Bank cheque (with bank charges for clearing outstation cheques to your account). Payment for later additions, if any, can be made at our office in New Delhi through Travellers Cheques or Master/Visa credit card along with ID proof in the form of a copy of your Passport.

For cancellation of services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date your cancellation letter is received by us, and would be as follows:

45 days prior to arrival - 10% of the tour/service cost.
15 days prior to arrival - 20% of the tour/service cost.
07 days prior to arrival - 25% of the tour/service cost.
48 hours prior to arrival - 50% of the tour/service cost.
Less than 48 hours or No Show - NO REFUND.

Please note: In case of cancellation of services after the booking is made minimum 10% cancellation charges are applicable irrespective of the above mentioned cancellations slabs.

In case of special trains (e.g. Palace on wheels, Deccan Odyssey etc.) and high peak season bookings (20Dec to 15Jan) a separate cancellation policy is applicable (which would be advised as and when applicable)

Please note: In case after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel prices or guide charges by the Government of India, the same would be charged as extra.

Airawat Tours Pvt Ltd act only in the capacity of agent for hotels, airlines, transporters, railways and contractors providing other services, and all exchange orders, receipts, contracts and tickets issued by us are issued subject to the terms and conditions under which these services are provided by them.

All itineraries are sample itineraries, meant to give you a general idea of the likely tour schedule. Factors such as weather, road conditions, physical fitness of the participants etc. can dictate itinerary changes both, before the tour, or during it. We reserve the right to change any schedule if we feel it is required in the interest of your safety, comfort and general well being. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.

Our prices are based on the prevailing rates as negotiated by us with hotels, airlines etc. As hotels and airlines retain the right to modify their rates without notice, in case of such change(s) prices quoted by us before the modification, can be revised by us according to the modifications by hotels and/or airlines.

We shall not be responsible for any delays/changes in the program or any expenses incurred, whether directly or indirectly, due to natural hazards, flight/train cancellations, sudden timetable changes, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, earthquake, fire, political closures, strikes, riots or any untoward incidents.

We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting, directly or indirectly, from any act of God, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical reasons, Government regulations, defaults, or any other causes beyond our control.

We do not have any insurance policy covering expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are strongly advised to seek all medical advice and make all insurance arrangements in their home country/city well in advance, and take all precautions necessary. All baggage, personal property, and health at all times are at the client's risk.